Winback
Call the people who forgot to reorder
Find customers who have not bought in 30 days, leave a kind note, and give them a small reason to come back today.
Little playbooks for bringing customers back
Trust
Be polite and people listen
Call at good local times, skip people who opted out, and keep the message short, warm, and useful.
Proof
Use codes to prove ROI
A campaign code tells you exactly which orders came from your voicemails, so you know what to send again.